Terms and Conditions

Bosly’s Backyard Policies

  1. Supervision:

    • You are required to stay with your dog at all times during your appointment.

  2. Potty Breaks:

    • Please ensure your dog tries to take a potty break before entering the facility. There is a grassy area with a waste station just north of our entrance.

  3. Vaccination Requirements:

    • All dogs must be up-to-date on their Rabies and Distemper/Parvo vaccinations and free from any contagious conditions.

    • For Small Group Social Play or Parties, dogs must also be vaccinated for Bordetella. A copy of vaccination records must be sent before your appointment.

  4. Behavior & Spay/Neuter Policy:

    • If attending with a buddy pass, small group play session, or dog party, your dog must be spayed or neutered, well-socialized and comfortable playing off-leash with other dogs.

    • To ensure a safe and stress-free environment, if your dog displays aggressive, bullying, or unacceptable behavior toward other dogs or humans, Bosly’s Backyard reserves the right to ask you and your dog to leave. Refunds will not be issued.

  5. Cancellation Policy:

    • For all appointments, cancellations must be made with at least 24–48 hours' notice to be eligible for rescheduling, credit, or refund.

    • Cancellations made less than 24 hours before the appointment will not be refunded or rescheduled. Exceptions cannot be made for weather, illness, or other circumstances. Please be respectful of our cancellation policies.

    • For parties, photography collaboration events, and training classes, cancellations must be received 1 week before the start time of the first class or event.

  6. Refund Processing Fees:

    • Credit card processing fees of 3.5% + $0.30 will be deducted from any refund.

  7. Right to Refuse Service:

    • Bosly’s Backyard reserves the right to refuse service to any dog or client for any reason.

  8. Photography Consent:

    • Photos may be taken by Bosly’s Backyard during your visit for marketing and promotional purposes.

Thank you for helping us maintain a safe and enjoyable environment for all! 🐾